Business Change Management: Social Networking, Negative Perspectives and Organization Change July 13, 2009
Posted by janey in : business success , trackbackWeb 2.0 social networking sites like Twitter, LinkedIn, and Facebook can be extremely helpful tools in the current business climate. They may be employed to keep comrades in the loop about current occurrences in real time. They provide a venue to join with potential clients, polish a digital rolodex, and exchange concepts. LinkedIn provides forum space for this last purpose. For the change facilitator, this can be a golden opportunity to compare notes with others concerned in the business change profession.
One big advantage of forums is they can serve as sounding boards to prevent the development of tunnel vision. It can be easy to get locked into one modality regarding business change, but sound feedback from other business change facilitators can reveal unknown weaknesses. Sadly , with the advantages that social networking sites offer come the unavoidable disadvantages. Forums can easily turn into gripe sessions that may effect or represent biases in the work environment.
A common complaint among business change pros is that managers get in the way of the method. When this attitude is perpetuated in social networking it can bleed into the change facilitator’s interactions with their customer. This creates a hostile working relationship that’s less certain to produce a successful business change.
Like any generalization, the idea that managers get in the way does not face up to evaluation. There’ll be the occasional chief that is against the business change process and works to derail it. These managers should not be considered representative. A change facilitator would not have been brought into the picture if the client was not serious about the process. Executives have more than one concern when it comes to the business change process.
They are required to consider the creation of a successful change and keeping the business moving. Change projects have a tendency to be disruptive and can be laborious affairs, but purchasers must be supplied with products or services. Bosses must balance the wants of both the business change and the business to hand. While they may seem to be obstructing the process, it is critical for the change professional to bear in mind the contrary wants bosses are handling during the process.
For more information, please see our website: Business Change Management
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